1. Overview
ClearSay ("we", "our", "us") is an English pronunciation and grammar coaching app published by Nothing But Meow LLC. This Privacy Policy describes how we collect, use, and protect your information when you use ClearSay ("the App").
2. Information We Collect
- Account information: Email address (if you create an account). Anonymous use requires no personal information.
- Audio recordings: Voice recordings you submit for analysis. These are stored encrypted in AWS S3 and deleted after 90 days.
- Usage data: App interactions, feature usage, and CEFR progress to personalize your coaching.
- Device information: Device type, OS version, and app version for diagnostics.
- Payment data: Subscription status via RevenueCat. We never see raw payment card details.
- Device advertising identifier: On iOS, your Identifier for Advertisers (IDFA). On Android, your Advertising ID. We only collect and share this identifier if you grant App Tracking permission (see §5 and §7).
3. How We Use Your Information
- To analyse your speech and provide CEFR ratings and coaching feedback through third-party speech and language-analysis services.
- To track your progress, streaks, and league standings.
- To send optional push notifications (daily practice reminders).
- To improve the App and fix bugs through anonymised analytics and diagnostics.
- To process subscription payments through your device's app store.
- To measure the effectiveness of our advertising and attribute app installs and subscriptions to specific advertising campaigns, with advertising partners such as Meta.
4. Audio Data & AI Processing
Your audio recordings are processed by a third-party AI analysis service so we can return pronunciation, grammar, and fluency feedback. We select providers bound by industry-standard data-processing terms. We do not sell your recordings and we do not use them to train AI models. Recordings are automatically deleted from our servers after 90 days.
5. Data Sharing
We do not sell your personal data. We share data only with categories of service providers that operate the App on our behalf:
- AI analysis providers: to generate pronunciation, grammar, and fluency feedback from your recordings.
- Cloud hosting and storage providers: to run the backend, store audio, and deliver content over a CDN.
- Authentication and push-notification providers: to sign you in and deliver notifications.
- Subscription and payment processors: to manage subscriptions initiated through the App Store or Google Play.
- Analytics, crash-reporting and diagnostics providers: to identify bugs and improve stability, using anonymised identifiers.
- Advertising and attribution partners (Meta): to measure the effectiveness of our advertising and attribute installs, trials, and subscriptions to specific campaigns. We share installation, registration, and purchase events along with a stable user identifier. On iOS, we additionally share your device's advertising identifier (IDFA) only if you grant tracking permission via the App Tracking Transparency prompt; if you decline, attribution falls back to Apple's privacy-preserving SKAdNetwork framework and Meta does not receive your IDFA.
A current list of our sub-processors is available on request at privacy@clearsay.app.
6. Data Retention
- Audio recordings: deleted after 90 days.
- Account data: retained until you request deletion (see §7). We complete verified deletion requests within the timeframes required by applicable privacy laws (in any event within 90 days).
- Anonymous session data: deleted after 30 days of inactivity.
- Payment records: retained up to 7 years where required by tax and accounting regulations. These contain no audio content.
7. Your Rights & Choices
Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the right to access, correct, export, or delete your personal data. You can delete your account and associated data at any time from inside the app (Profile → Settings → Delete Account) or by following the steps on our Delete Account page. For all other requests, email privacy@clearsay.app.
App tracking choice (iOS): You can grant, decline, or later revoke permission for ClearSay to share your device's advertising identifier with advertising partners. To change your choice at any time, open iOS Settings → Privacy & Security → Tracking → ClearSay. If tracking is off, we still operate the App normally; only advertising attribution accuracy is reduced.
Ads personalisation (Android): You can reset or opt out of personalised ads via your Android device's settings under Settings → Google → Ads.
8. Children's Privacy
ClearSay is not directed to children under 13. We do not knowingly collect data from children under 13.
9. Security
We use industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and access controls. No method of transmission is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy. We will notify you of significant changes via in-app notification or email. Continued use after the effective date constitutes acceptance.
11. Contact
Nothing But Meow LLC
Email: privacy@clearsay.app